977bt Privacy Policy
Your personal information is completely safe with us. Read this policy to learn in detail how 977bt collects, uses, and protects your information.
Introduction and Purpose
General Statement
977bt ("we", "our", or "platform") is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users ("you", "user"). This privacy policy describes what types of information we collect, how that information is used, with whom it may be shared, and what steps we take to protect your information.
By using the 977bt.cam website or by registering on our platform, you are agreeing to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
What Information We Collect
Personally Identifiable Information
When you register with 977bt or use our services, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or passport number (for identity verification)
- Residential address
- Financial information: bKash, Nagad, Rocket, Upay or bank account details
- Transaction history and amounts
Automatically Collected Information
The following technical information may be collected automatically while using our platform:
- IP address and device type
- Browser type and version
- Operating system information
- Date and time of website access
- Pages and content accessed
- Cookies and session identifiers
- Click patterns and navigation behaviour
Information Received from Third Parties
In some cases, we may also receive information from legitimate third-party sources, such as payment processors, identity verification agencies, and fraud prevention service providers. This information is used to ensure the security and integrity of your account.
Purpose of Information Use
| Purpose of Use | Type of Information Involved | Legal Basis |
|---|---|---|
| Account creation and management | Name, email, mobile number | Contractual obligation |
| Identity and age verification | National ID card, date of birth | Legal compliance |
| Payment processing | Financial information, transaction history | Contractual obligation |
| Customer service provision | Contact information, account history | Legitimate interest |
| Fraud and money laundering prevention | All collected information | Legal compliance |
| Platform development and analytics | Usage data, cookies | Legitimate interest |
| Promotional communications (with consent) | Email, mobile number | User consent |
Cookie Policy
What Cookies Are and Why They Are Used
Cookies are small data files stored in your browser. 977bt uses cookies to improve your browsing experience, keep you logged in, and ensure the functionality of our services.
Types of Cookies
- Essential cookies: Essential for the basic functionality of the platform; these cannot be turned off.
- Functionality cookies: Used to remember your preferences and settings.
- Analytics cookies: Used to collect statistical information about platform usage.
- Marketing cookies: Used to display relevant promotional content (only with your consent).
You can control or decline most cookies by changing your browser settings; however, this may limit some features of the platform.
Information Sharing and Disclosure
Sharing Information with Third Parties
977bt does not sell or rent your personal information to third parties. However, in limited circumstances we may share necessary information with the following parties:
- Payment processors: bKash, Nagad, Rocket, Upay and banking partners — to complete transactions.
- Identity verification agencies: To complete the KYC process.
- Technology service providers: For server hosting, data analytics and cybersecurity services.
- Game software providers: To operate games and ensure fair play.
All third-party partners are contractually bound to keep your information confidential and may only use that information for specified purposes.
Disclosure Under Legal Obligation
In the following circumstances we may be legally required to disclose your information:
- In the case of a court order or legal notice
- In the case of an investigation or request from a regulatory authority
- To comply with anti-money laundering (AML) or counter-terrorism financing (CTF) laws
- To investigate or prevent fraudulent activity
In such cases we will disclose only the minimum information legally required.
Information Security Measures
Technical Security
977bt takes industry-standard technical measures to protect your information:
- 256-bit SSL encryption technology
- Secure data storage systems
- Regular security audits
- Firewall and intrusion prevention systems
- Two-factor authentication (2FA) feature
Organisational Security
In addition to technical security, we also ensure data protection at an organisational level:
- Data access restricted to authorised personnel only
- Regular privacy training for staff
- Internal data protection policies
- Rapid response plan in the event of a data breach
- Security assessment of third-party partners
Steps in the Event of a Data Breach
If a data breach occurs and it could significantly affect your rights, 977bt will notify you within a reasonable time. The notification will include information about the nature of the breach, potential risks, and the steps we have taken.
Data Retention Period
How Long Information Is Kept
977bt retains your information for as long as it is needed for its intended purpose or a legal obligation exists. As a general guideline:
- Active account information: For as long as the account remains active and thereafter as required by law.
- Financial transaction records: For a defined number of years in compliance with anti-money laundering laws.
- Closed account information: For a defined period from the date of account closure in accordance with applicable law.
- Marketing communication data: Upon withdrawal of consent or after account closure.
- Technical log data: For a limited period as required for security and operational needs.
After the designated period, your information will be securely deleted or anonymised in a way that you can no longer be identified.
Your Rights Regarding Your Information
Right of Access
You have the right to know what information 977bt holds about you. Upon request, we will provide you with a data access report.
Right to Rectification
If there is any error or incompleteness in your saved information, you may request a correction. This can be done through your profile settings or by contacting our support team.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, we may be obligated to retain some information due to legal requirements.
Right to Object to Processing
If you believe your information is being processed without a lawful basis, you may raise an objection. You may object at any time to the processing of your information for marketing purposes.
Data Portability
You have the right to receive your personal information in a structured, commonly used format so that you can transfer it elsewhere.
Withdrawal of Consent
Where your information is processed on the basis of your consent, you may withdraw that consent at any time. Processing carried out before the withdrawal takes effect will remain valid.
To exercise these rights or for any information-related requests, please contact our support team via 24/7 live chat or email.
We generally aim to respond to all information-related requests within 30 business days.
Protection of Minors
Users Under 21
977bt is a responsible gaming platform. Our services are for those aged 21 and above only. We do not knowingly collect any information from minors.
If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information. Age verification is an essential part of our registration process.
A request to parents and guardians: if your child has attempted to register on this platform, please notify our support team.
Changes to the Privacy Policy
Notice of Policy Updates
977bt may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email
- A notification will be displayed when you log in to the platform
- The "Last Updated" date at the top of this page will change
If you continue to use our platform after any changes, it will be considered that you have accepted the updated policy. For significant changes, we may seek your explicit consent.
Contact and Complaints
If you have any questions, concerns, or complaints regarding this privacy policy, please contact us:
We take every complaint seriously and aim to resolve it as quickly as possible.